Airline GSA – WORLD COMPASS

WORLD COMPASS is one of the most accomplished and trusted GSA (General Sales Agent) in Japan.
Our highly skilled teams work to help clients increase sales, improve profitability,
raise brand awareness, and grow market share,
all with our extensive global network and superior local know-how.

Our long- established relationships with major travel agencies depend greatly on our long experienced and knowledgeable teams.
We have enabled clients to successfully launch and/or expand their business in the Japan market.

Our suite of services

B2B Sales

Field and inside sales communications
Contract negotiations with trade, TMCs and corporate customers.
Pricing and revenue management
Market research and competitive environment analysis.
Charter flights arrangement

Customer Services

Call center services
FIT and Group booking management
Series and allotment handling
Ancillary services sales support
End customer inquiry handling
Customer complaint handling and management

Business Process Management

Payment processing and tracking
Pricing and benchmark analysis
Database management
Translation services
Licensing and regulatory approval process support

Event Management & PR

Representation at trade and consumer events
Localized workshops, seminars and roadshows
Distribution services to trade and media
Website content management and consulting

Our Clients

Tigerair Taiwan

Tigerair Taiwan is a wholly owned subsidiary of China Airlines Group Passengers can enjoy inflight service by cabin crew filled with passion, warmth and honesty. Tigerair Taiwan operates from 22 cities in Japan to Taipei (*1) and Kaohsiung (*2). (as of May 2025) (*1) Asashikawa, Chitose, Hakodate, Hanamaki, Akita, Sendai, Niigata, Fukushima, Komatsu, Ibaraki, Narita, Haneda, Nagoya, Osaka, Okayama, Yonago, Kochi, Fukuoka, Saga, Oita, Miyazaki, and Okinawa
(*2) Chitose, Narita, Nagoya, Osaka, Okayama, Fukuoka, and Okinawa

Royal Brunei Airlines

Royal Brunei Airlines is the flag carrier of Brunei Darussalam, a country rich in natural resources such as oil and gas. The government of Brunei wholly owns royal Brunei and they operate 4 flights a week from Tokyo Narita to Bandar Seri Begawan on Airbus 320-NEO, from 15 March, 2019. Their flights to/from Brunei are also ideal for connecting to Kota Kinabalu, Singapore, Bangkok, Melbourne, and more.

VietjetAir

VietjetAir has increased its presence in recent years as a new age airline with a broad network within Vietnam and throughout Asia. VietjetAir operates from Narita, Haneda, Osaka, Nagoya, Fukuoka, and Hiroshima to Hanoi and Ho Chi Minh City. (Ho Chi Minh City is served from Narita, Osaka, Nagoya, and Fukuoka) (as of May 2025)

Thai VietjetAir

Vietjet Thailand is a subsidiary of Vietjet and has a large network in Thailand, flying from Fukuoka to Bangkok (Suvarnabhumi), from Osaka to Chiang Mai and Bangkok via Taipei, and from Okinawa to Bangkok via Taipei. The number of destinations in Japan is scheduled to be expanded.
(As of May 2025)

Indigo

Indigo is one of the fastest growing airlines in the world with a fleet of over 380 aircraft, serving over 125 destinations (including 35 international destinations) and operating over 2,100 flights per day.
With a vision to become an airline with a fleet of over 600 aircraft by 2030, IndiGo will continue to expand its reach by establishing itself in India, evolving from a domestic airline to an industry leader, and expanding internationally.

Aircalin

Aircalin was founded in 1983 as an international company in New Caledonia to serve as a bridge between New Caledonia and major cities in France and other regions. As of March 2025, Aircalin operates flights between Singapore, Bangkok, Brisbane, Sydney, Auckland and Noumea, the capital of New Caledonia, using A320neo or A330neo aircraft. Aircalin offers sales from Japan to these destinations through partner airlines.