WORLD COMPASS is one of the most accomplished and trusted GSA (General Sales Agent) in Japan.
Our highly skilled teams work to help clients increase sales, improve profitability,
raise brand awareness, and grow market share,
all with our extensive global network and superior local know-how.

Our long- established relationships with major travel agencies depend greatly on our long experienced and knowledgeable teams.
We have enabled clients to successfully launch and/or expand their business in the Japan market.

Our suite of services

B2B Sales

B2B Sales

  • Field and inside sales communications
  • Contract negotiations with trade, TMCs and corporate customers.
  • Pricing and revenue management
  • Market research and competitive environment analysis.
  • Charter flights arrangement

Customer Services

Customer Services

  • Call center services
  • FIT and Group booking management
  • Series and allotment handling
  • Ancillary services sales support
  • End customer inquiry handling
  • Customer complaint handling and management

Business Process Management

Business Process Management

  • Payment processing and tracking
  • Pricing and benchmark analysis
  • Database management
  • Translation services
  • Licensing and regulatory approval process support

Event Management & PR

Event Management & PR

  • Representation at trade and consumer events
  • Localized workshops, seminars and roadshows
  • Distribution services to trade and media
  • Website content management and consulting

Our Clients

Tigerair Taiwan

Tigerair Taiwan is a wholly owned subsidiary of China Airlines Group. They assign at least one Japanese-speaking cabin crew onboard to provide better services to Japanese passengers, and passengers can enjoy service filled with passion, warmth and honesty. Tigerair Taiwan operates from 14 cities in Japan (*) to Taipei and Kaohsiung. (*: Asahikawa, Hakodate, Hanamaki, Sendai, Komatsu, Haneda, Narita, Ibaraki, Nagoya, Osaka, Okayama, Fukuoka, Saga, and Okinawa)

Royal Brunei Airlines

Royal Brunei Airlines is the flag carrier of Brunei Darussalam, a country rich in natural resources such as oil and gas. The government of Brunei wholly owns royal Brunei and they operate 4 flights a week from Tokyo Narita to Bandar Seri Begawan on Airbus 320-NEO, from 15 March, 2019. Their flights to/from Brunei are also ideal for connecting to Kota Kinabalu, Singapore, Bangkok, Melbourne, and more.

VietjetAir | Thai VietjetAir

VietjetAir is a new age airline with a wide network throughout Vietnam and Asia. VietjetAir operates 5 direct routes between Japan and Vietnam: Osaka – Hanoi, Osaka – Ho Chi Minh City, Tokyo Narita – Hanoi, Tokyo Narita – Ho Chi Minh City, and Tokyo Haneda – Da Nang. Their flights to/from Vietnam are convenient and useful for connecting to Siem Reap [Cambodia], and Yangon [Myanmar].